Welcome Package
Up to $20,000 + 500 FS
Across five deposit tiers, no promo code needed
Level Up CasinoAbove average
7.4/10
Wagering
35× bonus amount
Max bet during bonus
$85 per spin/round
Min. deposit (Tier 1)
$20 AUD
Max cashout
3× bonus value

Level Up Casino VIP Program: Levels, Rewards and Benefits

The Level Up Casino VIP Program is built around 12 loyalty levels, with VIP status beginning at Level 8. As you move up, you can unlock weekly rewards, higher cashout limits, a personal manager and priority support.

Level Up Casino operates under two gaming licences: one issued by the Autonomous Organisation of Financial Affairs of Comoros (AOFA), licence ALSI-202508056-FI2, and one issued by the Tobique Gaming Commission, licence number 0000002.

How the VIP Program works from Level 8 onwards

The VIP structure has 12 levels in total. Levels 1 to 7 are regular loyalty levels, while Levels 8 to 12 are VIP levels. VIP membership starts automatically when you reach Level 8, so there is no separate application to complete.

You progress by earning Loyalty Points, known as LP, through real-money betting on games. Your LP progress is visible in your account’s Loyalty section. To keep your current level, you need to earn the minimum LP within a rolling 30-day window. That means your status depends on ongoing activity rather than a one-off milestone.

LevelStatusWeekly free spinsCashbackOther stated benefit
8VIP MINNot stated7%€200 cashback; x20 wagering on Cash Fuel
9VIPNot statedBetween 7% and 15%VIP benefits continue
10VIPNot statedBetween 7% and 15%No cashback limit
11VIPNot statedBetween 7% and 15%No cashback limit
12VIP MAX10015%; €500+x10 wagering on Cash Fuel; qualifying deposit €500+

VIP status starts automatically at Level 8

Once you reach Level 8, the account receives VIP membership. A personal VIP manager is also assigned from this level.

What VIP membership adds to your account

VIP membership brings more than a higher label beside your account. The programme includes personal support, bigger cashout capacity and a priority place in the withdrawal queue. For players who use the account regularly, these practical changes may matter more than the promotional extras.

  • A personal VIP manager from Level 8, available through chat or email.
  • Custom bonuses, birthday gifts and special-occasion gifts through the VIP manager.
  • Priority support and a priority withdrawal queue.
  • Cashout limits of up to $50,000 for VIP members.
  • Higher daily and monthly withdrawal limits than regular players.
  • Weekly VIP rewards, including cashback from 7% at VIP Level 8 up to 15% at the highest VIP levels.
  • Up to €30,000 in real-money prizes by loyalty level.
  • Up to $1,000 maximum bet for VIP members.

The $50,000 figure is the stated VIP cashout ceiling. Individual limits can still depend on the account and the level reached, so check the cashier before planning a larger withdrawal. The cashier shows the current limit for your method.

The Level Up Casino VIP Program also states that VIP members receive three times more bonuses than regular players. Those rewards still come with the terms attached to each promotion, including any wagering requirement.

VIP rewards: weekly bonuses, cashback and Cash Fuel

Weekly VIP rewards vary by level. The VIP information gives a weekly supply of 100 free spins at Level 12, while the programme’s regular-player levels offer between 20 and 60 weekly spins. Any free-spin winnings use the wagering rule shown in the specific promotion.

VIP cashback is paid weekly. It begins at 7% at VIP Level 8 and rises to 15% at the highest VIP levels. Level 8 carries a €200 cashback amount, while Level 12 states 15% cashback with €500+; Levels 10 to 12 have no cashback limit.

Cash Fuel is a monthly bonus for VIP members. You make a qualifying deposit and receive bonus cash, with both the deposit amount and bonus changing by VIP level. The stated Cash Fuel wagering requirement is x20 at VIP Level 8 and x10 at VIP Level 12.

VIP levelCashbackCashback amountCash Fuel wagering
Level 87%€200x20
Levels 10-11Between 7% and 15%No cashback limitDepends on level
Level 1215%€500+x10

The familiar Weekly Spin Supply promotion can also be relevant to VIP members. It offers 20 spins with a qualifying $20 deposit and uses the code WEEKLYFS. That is a separate promotion, so its own conditions apply rather than the general VIP level rewards.

Ready to see what VIP status can add?Create your account, play within your budget and watch your LP progress in the Loyalty section. VIP rewards depend on reaching and maintaining the relevant level.

VIP wagering terms and betting limits to keep in mind

VIP rewards are still promotional funds, so the exact wagering rule matters. VIP levels use requirements from x10 to x35 depending on the level. Level 8 lists x20 wagering on Cash Fuel, and Level 12 lists x10. The individual offer should show the rule before you activate it.

VIP members can bet up to $1,000 under the VIP maximum-bet rule. A separate $85 maximum applies per spin or round during applicable bonus wagering. In other words, do not assume the VIP limit overrides a lower limit printed in a particular promotion.

Read the wagering multiplier attached to the reward before accepting it.
Check the maximum bet for that specific offer.
Confirm whether the reward has a cashout cap or a qualifying deposit.
Use the game contribution terms shown with the promotion.
Keep your betting amount within a budget you can afford to lose.

For the standard deposit-bonus terms, slots contribute 100% towards wagering. Jackpot games, live games, table games, crash games and scratch cards contribute 0%. Those rules apply to the relevant deposit offers and should not be treated as a blanket rule for every VIP reward.

VIP rewards are not a guarantee of profit

The programme adds rewards and account benefits, but every wager carries real financial risk. Set a deposit, loss or wager limit before playing if you want a firm spending boundary.

VIP withdrawals, verification and payment access

VIP members receive a priority withdrawal queue and cashout limits of up to $50,000. AUD is supported for deposits, withdrawals and betting. The minimum deposit and minimum withdrawal for Australian players are both $10.

Player typeDaily limitWeekly limitMonthly limit
Regular player$3,000$7,500$15,000
VIP memberHigher limitNot statedUp to $50,000 cashouts

Before your first withdrawal, verification requires photo ID, such as a passport or driver’s licence, plus proof of address. A withdrawal request remains pending until the required KYC steps are complete. Processing times depend on the method: crypto wallets are instant, e-wallets take 0-24 hours, and credit cards and wire transfers take 1-3 business days.

The VIP queue can improve processing priority, but it does not remove verification requirements. If you use Bitcoin, valid ID is required before playing, with deposits and bets blocked until verification is completed.

VIP Transfer: how existing VIP players can apply

Players with active VIP status at another casino can apply for VIP Transfer. To qualify, you need at least $100 in total deposits or 5+ deposits at Level Up, as well as active VIP status elsewhere.

Meet the account requirements

Have active VIP status elsewhere and either at least $100 in total deposits or 5+ deposits at Level Up.

Prepare two screenshots

Provide a VIP status email from the other casino with the sender and recipient visible, plus a screenshot showing your VIP level or bonus history.

Submit the application

Send the required information for review through the available support route.

Allow the review

Applications are reviewed within 24 hours.

This option is aimed at players who already hold active VIP status elsewhere, but approval still depends on meeting the stated requirements and completing the screenshot check. Keep the images clear so the relevant account details can be read.

How to use your VIP manager and support

From Level 8, your personal VIP manager is available through chat or email. The manager can provide custom bonuses, birthday gifts, special-occasion gifts and priority support. This gives you a direct contact for account questions rather than relying only on general support.

General live chat operates 24/7, with a typical response time under one minute. Email and a Telegram channel are also available. Support is offered in English, French, German, Norwegian and Afrikaans.

  • Ask your VIP manager which reward is active before making a qualifying deposit.
  • Confirm the wagering multiplier and maximum bet for a custom offer.
  • Check the cashier for your current VIP withdrawal limit.
  • Keep your contact details current so account-related messages can reach you.
  • Use support if you need help with verification or a withdrawal request.

A VIP manager can explain the terms of a reward, but they cannot remove the need to verify your identity. The safest habit is simple: understand the offer first, then decide whether it suits your budget.

Take a measured approach to VIP playReview the reward terms, set a spending limit and contact support if you need help with your account or verification.

FAQ

VIP Program questions

At what level does VIP membership begin?

VIP membership begins automatically at Level 8. Levels 8 to 12 are the VIP levels.

How do I progress through the VIP levels?

You earn Loyalty Points by betting real money on games. Your progress appears in the Loyalty section, and you need to earn the minimum LP within a rolling 30-day window to maintain your level.

Does VIP status include a personal manager?

Yes. A personal VIP manager is assigned from Level 8 and can be reached through chat or email.

What cashback does VIP Level 8 offer?

VIP Level 8 offers 7% weekly cashback and a €200 cashback amount. Higher VIP levels can reach 15%, and Levels 10 to 12 have no cashback limit.

What is the highest VIP cashback rate?

The highest stated VIP rate is 15% at Level 12, with €500+ cashback.

Can VIP members withdraw up to $50,000?

VIP members have cashout limits of up to $50,000, along with higher daily and monthly limits and a priority withdrawal queue. The cashier shows the current limit for your method.

What wagering applies to VIP rewards?

VIP levels use wagering requirements from x10 to x35, depending on the level and reward. Cash Fuel lists x20 at Level 8 and x10 at Level 12.

Can I apply for VIP Transfer?

Yes, if you have active VIP status elsewhere and meet the stated account requirement of at least $100 in total deposits or 5+ deposits at Level Up. You also need to submit the required screenshots, and applications are reviewed within 24 hours.